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Contact Information

​Pennsylvania Department of Health
The Pennsylvania Department of Health, Division of Nursing Care Facilities, administers the Commonwealth contract to provide nurse aide registry services.
 
Division of Nursing Care Facilities
Room 526, Health & Welfare Building
625 Forster Street
Harrisburg, PA 17120
800-852-0518
717-787-1816

  • To inquire about the annotation of nurse aide registrations
  • To clarify information about the Registry
  • To change your current address or name once you are on the Registry
  • To obtain information regarding reciprocity
  • To obtain information on continued enrollment on the Registry
  • To obtain a Recertification Test Registration Form
  • To obtain information regarding your Score Report


Pennsylvania Department of Health Nurse Aide Registry managed by Credentia
 
Credentia
3 Bala Plaza West Suite 400A
Bala Cynwyd, PA 19004

Testing: (800) 457-6752
Registry: (800) 852-0518

TESTING
Monday - Friday: 8:00 a.m. - 11:00 p.m. EST
Saturday: 8:00 a.m. - 5:00 p.m. EST
Sunday: 8:00 a.m. - 4:00 p.m. EST

REGISTRY
Monday – Friday 8:00 a.m. – 5:00 p.m. EST

Go to Credentia's website:  

  • To download a Candidate Handbook
  • To download a Registration Application
  • To download a Reciprocity Application
  • To view the Nurse Aide Practice Written Examination
  • To submit a change of name or address
  • To verify your status on the Registry

 
Pennsylvania Department of Education
The Pennsylvania Department of Education approves Pennsylvania nurse aide training programs.

Division of Postsecondary and Adult Education
333 Market Street
Harrisburg, PA 17126-0333
717-783-6974
Hours of operation: 7:30 am - 4:00 pm

  • To obtain information regarding training requirements
  • To obtain a list of approved training programs

Credentia
Credentia is responsible for registration, scheduling and administration of the NNAAP examination.

Credentia
3 Bala Plaza West Suite 400A
Bala Cynwyd, PA 19004
877-437-9587
Hours of operation 8:30 am - 6:00 pm, Mon-Fri

  • To obtain a Candidate Handbook
  • To obtain or complete a registration form
  • To register for the examination
  • To cancel a scheduled examination
  • To arrange special testing accomodations
  • To request a duplicate Score Report
  • To obtain information regarding examination
  • To change your current address or name prior to testing
  • To change your current address or name prior to examination results being sent to the Registry

 
Pennsylvania Department of Human Services

Long-Term Care Provider Services
P.O. Box 8025
Harrisburg, PA 17105
717-772-2570
Hours of operation 8:00 am - 4:30 pm

  • To obtain information/assistance regarding federal regulations for reimbursement from nursing facilities to employed nurse aides
  • To acquire help with any discrepancies in eligibility for reimbursement
  • To provide test instruments, testing services and to transmit information to the Nurse Aide Registry