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Vaccinations for Homebound Individuals

On April 26, Acting Secretary of Health Alison Beam amended an order requiring some vaccine providers to work with local Area Agencies on Aging (AAAs) and Medical Assistance HealthChoices or Community HealthChoices Managed Care Organizations (MCOs) to schedule vaccine appointments. This is applicable to MCOs, local AAAs for adults age 60 and older and adults with a disability. This amendment went into effect on April 30, 2021.  

Who is Eligible for In-Home Vaccinations?

At minimum, any individual who cannot leave their home, as defined by the Centers for Disease Control and Prevention (CDC), who is seeking vaccination and has been referred to the vaccine provider by either the local AAA or their MCO.  

How Do I Request an In-Home Vaccination?

Individuals can call the PACE Call Center at 1-800-424-4326 or the PA LINK at 1-800-753-8827 to connect with their local AAA. Individuals and families who are not currently receiving services or connected with either entity can still call the PACE or LINK numbers for help with getting their vaccine. 

Individuals who are enrolled in Community HealthChoices can call their managed care organization (MCO) to request assistance getting their vaccine. 


  • AMERIHEALTH CARITAS: 1-855-235-5115 
  • KEYSTONE FIRST: 1-855-332-0729 
  • PA HEALTH & WELLNESS: 1-844-626-6813  
  • UPMC: 1-844-833-0523 

If you do not know your MCO, you can call the Office of Long-Term Living's Participant Hotline at 1-800-757-5042. 

How Can Philadelphia Residents Get an In-Home Vaccination?

The Department of Aging's PACE pharmaceutical assistance program for older adults has partnered with the Philadelphia Corporation for Aging (PCA) to develop a COVID-19 Vaccine Hotline for older Philadelphians. The hotline is intended to bridge the digital divide for those who do not have access to computers or the internet in scheduling their appointments. The hotline is helping older adults schedule appointments for both in-home and clinic-based vaccinations.  

Individuals age 60 and older can call the hotline at 1-800-424-4351, Monday through Friday from 8:30 a.m. to 5 p.m.  

View more information on the commonwealth's vaccination efforts and data dashboard.