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Contact Tracing​

What is Contact Tracing?

Contact tracing is the process of identifying, notifying, and monitoring anyone who came in close contact with an individual who tested positive for COVID-19 while they were infectious (2 days before onset of symptoms until the end of the person's isolation period).  Contact tracing is a key strategy for preventing the further spread of infectious diseases, such as COVID-19. Close contacts of a case are considered to have been exposed to COVID-19, and may go on to develop the disease.  Identifying and quarantining close contacts limits their ability to spread disease should they become infectious and helps to limit community spread.

What Happens During the Contact Tracing Process?

Contact tracing for COVID-19 typically involves:

  • Interviewing people with COVID-19 to identify everyone with whom they had close contact during the time they may have been infectious;
  • Notifying contacts of their potential exposure;
  • Referring contacts for testing;
  • Monitoring contacts for signs and symptoms of COVID-19; and
  • Connecting contacts with services they might need during the self-quarantine period.
All communication related to contact tracing is private and confidential.

To prevent the further spread of disease, COVID-19 contacts are encouraged to stay home and maintain social distance (at least 6 feet) from others until 14 days after their last exposure to a person with COVID-19. Contacts should monitor themselves by checking their temperature twice daily and watching for symptoms of COVID-19.

Learn more about the contact tracing process or read the contact tracing frequently asked questions.

How Do I Become a Contact Tracer?

The Department of Health, in partnership with Insight Global, is recruiting, interviewing, hiring, training, and supporting contact tracers, contact tracer supervisors, and care resource manager positions. Both full- and part-time positions will be offered as needed and will provide ongoing skill development and training for those interested in public health careers. Please find any open contact tracing staff positions below.

Recruitment efforts for these positions will include previous and current volunteers, volunteer applicants, and those who lost their jobs due to the COVID-19 pandemic. The department works with partners in local communities to ensure that individuals hired represent the diversity of the state.

The department will continue to accept and enroll individual volunteer applications through ServPA and coordinate volunteer groups; however, individuals may experience a delay as the department expands part- and full-time paid contact tracing positions and trains these large volunteer groups, such as students from colleges and universities. Learn more about volunteering to be a contact tracer.

Groups inquiring to volunteer for contact tracing should email Please include:

  • Name of the group or organization they represent
  • Inquiry or topic related to contact tracing
  • Contact information for individual who we should contact

Questions? Call 1-877-PA-HEALTH (1-877-724-3258)

Updated 11/12/2020