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COVID Alert PA App

FAQs | Data and Privacy

COVID Alert PA is the official mobile app by the Pennsylvania Department of Health (DOH) that uses the Exposure Notification System (ENS) provided by Apple and Google.

Download the App

Add your phone to the fight against COVID-19 by going to the Google Play Store or Apple App Store and downloading the free COVID Alert PA app to your smartphone. The app runs on iPhones that support iOS 13.5 and higher, and Android phones running Android 6.0 and higher. The app is not intended to be used by people under 18 years of age.

Apple app store

Opt-in for Exposure Alerts

After you download COVID Alert PA to your smartphone, you can opt-in to receive alerts if you have had a potential exposure to someone who tested positive for COVID-19.

Getting timely alerts can help you get advice on how to help yourself and protect others as well as determine when to get testing. It can help reduce your risk of unknowingly spreading the virus to your friends, family, and larger community.

Symptom Tracking: Daily Health Check-in & PA COVID Updates

App users can help fight COVID-19 by opting to tell DOH through the app how you are feeling daily and whether you have any COVID-19 symptoms. If you do have symptoms, the app will give you information on what to do. This tool also helps you track your own symptoms within the app, and you'll get public health information based on your responses.

The app will also give users easy access to the latest facts and figures about COVID-19 in Pennsylvania from the PA Department of Health's data dashboard.

Your Privacy is Secure

COVID Alert PA protects your privacy and personal information. Downloading the app is voluntary, but the more Pennsylvanians that use this app, the more successful our efforts will be to stop the spread of COVID-19.

  • The app detects if users are in close contact with another app user, using Bluetooth Low Energy (BLE) technology. It is the same technology that your phone uses to connect to wireless headphones or your car.
  • The app does not use GPS, location services, or any movement or geographical information.
  • The app will never collect, transmit, or store your personal information and is completely anonymous.

Learn more about how the ENS and the app works.

Downloadable Resources

You, too, can join in the fight against COVID. We invite you to spread the word about the COVID Alert PA app with your friends, neighbors, colleagues, and employers. You can find downloadable posters about the app, as well as, stickers, postcards, and social media graphics on the Community Resources webpage.

COVID Alert PA Contact Information

If you want to tell us about your experience with using the COVID Alert PA App or want to report any problems with the use of the App, please contact RA-DH-CovidApp@pa.gov.

If a positive COVID-19 individual does not receive a call from DOH or their County or Municipal Health Department for investigation and contact tracing within 24-72 hours after they tested positive for COVID-19, they can call 1-877-PA-HEALTH (1-877-724-3258) from 8:00 a.m. to 8:00 p.m. on Monday to Saturday and 8:00 a.m. to 1:00 p.m. on Sunday to speak with a public health representative. In those circumstances, it is likely that the laboratory processed the COVID-19 test but did not report positive result to DOH. Reporting such issues early will help DOH ensure compliance from all laboratories that are required to report COVID-19 test results to DOH.