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Skip Navigation LinksPennsylvania Department of Health > Your Dept of Health > Offices and Bureaus > Prescription Drug Monitoring Program > Dispensers

Prescription Drug Monitoring Program

Information For Dispensers

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PDMP Portal Registration

As of January 1, 2017, all individuals lawfully authorized to dispense in the Commonwealth of Pennsylvania, including mail order and internet sales of pharmaceuticals, must register with the program.

PDMP Portal Query Mandate

As of January 1, 2017, dispensers shall query the PDMP before dispensing an opioid drug product or a benzodiazepine prescribed to a patient if any of the following apply:

  1. The patient is a new patient of the dispenser.
  2. The patient pays cash when they have insurance.
  3. The patient requests a refill early.
  4. The patient is getting opioid drug products or benzodiazepines from more than one prescriber.

Change to the Pennsylvania PDMP Data Collection Frequency (1/1/2017)

On January 1, 2017, the data collection frequency for the PA PDMP system (PMP AWARxE) that is facilitated via PMP Clearinghouse changed from within 72 hours to no later than the close of the subsequent business day of dispensing the controlled substances. A business day is any day within the standard five day business week beginning on Monday and ending on Friday. Note: The PMP Clearinghouse can accept dispensation data every day, including weekends.

For example: If your pharmacy is open and dispensing controlled substances from Monday to Friday, 8:30 a.m. to 5:00 p.m., then information from all dispensations that occurred on Monday must be submitted to PMP Clearinghouse by the close of the subsequent business day, i.e., by 5:00 p.m. on Tuesday. And information from all dispensations that occurred on Friday must be submitted by 5:00 p.m. on the following Monday. If your pharmacy is closed on Thursday, you must still submit Wednesday's data by 5:00 p.m. on Thursday.

Version 4.0 of the Data Submission Dispenser Guide reflects this change.

We recommend contacting your pharmacy software vendor or corporate office immediately to make the changes necessary to comply with the new legislative requirements.

If you have any technical questions or concerns regarding how to make these changes, please contact Appriss support directly at 855-572-4767 (855-5PA-4PMP). Technical assistance is currently available 24 hours a day, 7 days a week, and 365 days a year.

Should you have any policy questions regarding these changes, please contact the Pennsylvania Prescription Drug Monitoring Program (PDMP) Office at 844-377-7367 (844-377-PDMP), Monday through Friday, 9 a.m. to 5 p.m. EST or by email at RA-DH-PDMP@pa.gov.