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Skip Navigation LinksPennsylvania Department of Health > My Health > Emergency Med Services > EMS- Incident Reporting

Welcome to the EMS Voluntary Event Notification Tool (E.V.E.N.T.)

 

This system collects anonymous reports of EMS system safety events for the purpose of preventing future events across the system. The reports that are submitted through this website will be used as part of the regional and statewide quality improvement plans to make changes to the system that will reduce or prevent future similar events.

We encourage anonymous reporting from any individual who encounters or recognizes a situation in which a safety event occurred while a patient was being cared for by the EMS (emergency medical services) system. This reporting system is not in place to punish EMS practitioners for safety events. A similar system used by airline pilots has led to important airline system improvements based upon pilot reported "near miss" situations and errors. We hope that the anonymity of this reporting system will allow EMS practitioners to feel comfortable in reporting even their own safety events so that the system as a whole can be improved.

This reporting system defines safety event as any event or action that leads to or has the potential to lead to a worsened patient outcome related to the event or action; these may be related to systems, operations, device or equipment failures, drug administration, or any aspect of patient care. Safety events include "near misses" that are recognized before they actually occur.

This reporting system is only applicable to safety events that are related to care given by components of the EMS system (for example, care provided by ambulance attendants, first responders, EMTs, EMT-paramedics, quick response services, ambulance services, air ambulance services, dispatch centers, and medical command facilities.) This is not the place to submit concerns related to patient care in hospitals or by non-EMS health care providers. 

This reporting system is anonymous. Individuals who submit information to this website cannot be identified. Individuals must not submit information that identifies any patient, EMS practitioner, EMS service, date of incident, location of incident, or any other information that may identify any of these entities, Submissions with these identifiers will be deleted from the system, and the report will not serve the purpose of reducing future events.

This reporting system is separate from the existing complaint investigation procedure. Any individual that wants to submit a formal complaint against an EMS provider or practitioner should contact their local EMS regional council to report the complaint through the established process. Please contact the Department of Health EMS Office at 717-787-8740 if you need assistance in contacting the appropriate regional EMS council office.his reporting system is separate from the existing complaint investigation procedure. Any individual that wants to submit a formal complaint against an EMS provider or practitioner should contact their local EMS regional council to report the complaint through the established process. Please contact the Department of Health EMS Office at 717-787-8740 if you need assistance in contacting the appropriate regional EMS council office.

 

Thank you for your interest in improving the quality of patient care provided by Pennsylvania's Emergency Medical Services system.​